Jaipur Police have busted a fake technical-support call centre in the city's Bhankrota area and arrested 10 people, including two women, for allegedly defrauding citizens of the United States, according to police statements reported by the Times of India and The420.

The raid was carried out on October 20 in the Bhankrota police station jurisdiction. Police seized 19 mobile phones and 12 laptops from the premises, along with networking equipment, officials said.

City police special commissioner Om Prakash said the accused allegedly posed as technical-support staff offering to fix customers' iPhone problems, and used the interaction to obtain confidential banking information. He said the gang used X-Lite software and toll-free numbers to contact people in the US.

According to police, one of the arrested women allegedly posed as a bank official to extract confidential account details from victims. The details were allegedly shared in a Telegram group, whose operators allegedly used them to access bank accounts and withdraw money. Police said the gang had targeted American citizens and allegedly defrauded them of crores of rupees — yaani, tens of millions of rupees.

Police identified the arrested accused as Harsh Chauhan (27) of Jhajjar, Krishna (28) of Baksa, Akashi Laba (30) of Darjeeling, Khoja (27) and K.V. (24) of Meluri, Nishant (24) of Gurugram, Ravindra Kumar (31) of Mahendragarh, Ankit (24) of Jhajjar, Diya Guruji (25) of Darjeeling and Lishini (25) of Senapati — with home districts across Haryana, Assam, West Bengal, Nagaland and Manipur.

Investigators are examining the seized laptops and phones, including WhatsApp and Telegram logs and call records, and are trying to identify the alleged operators of the network, trace the money trail and establish the total amount stolen, police said. The allegations are under investigation and are yet to be tested in court.